Customer Experience Consultant

................ For our client from the Insurance sector in Zurich, we are looking for an experienced, motivated and open-minded Customer Experience Consultant. Our client is looking for a motivated professional to help translate customer needs into meaningful improvements across the customer journey. In this role, you will work at the intersection of business, technology, and design, supporting the delivery of customer-centric solutions in a dynamic international environment. Your Tasks: Analyze customer needs, customer journeys, and business data to identify improvement opportunities and op…